Customer Testimonials
Very good service friendly team and the time they spend on my car service it was what they told me it was going to be
I have had to bring my Jeep in to Bayway Jeep for a couple of different warranty items along with service issues, being taken care of by Lory Taylor, and her team with Travis as my service technician, has been a great experience. They got me in right on time. Got the problem diagnosed and repairs done in a timely manner. I could not be happier. I’ve sent several customers that way and all of them are reporting back to me they’ve had an great experience also. . Thank you Bayway. thank you Lori and thank you Travis. They ...
Robbie provided prompt service and addressed the issue quickly without even seeing a tech. He provided excellent service!
Great staff I found my car a new hospital lol and it’s close to my house
I’m always had great experience when you coming here for all our vehicle means
That was an amazing service , my car was done on time great customer service nice and clean
I would like to complement your service department and personnel! Courtesy and professional service in a timely manner !
It was clean, very friendly and completely in there service and informative about what needed to be done to our jeep.
Customer service was great. They've received able to fit me into the schedule and I am very pleased with the work performed on my truck. Would highly recommend Bayway service center.
Great dealership and friendly service. The technicians are fast and reliable. Even takes the time to answer questions about your vehicle. Great experience all around.
At bayway Chrysler Dodge Jeep Ram dealerchip The whole staff very professional We had a very good experiod with one vehicle that not even 2 months later we went back and purchased another 1 would strongly recommend anyone To go purchase a vehicle from them.
My rep was awesome! He deserves a raise. He took care of everything and made me feel welcome and confident.
Best Customer Service And best Service to my Jeep! Professional Team that I appreciate very much. We have a choice on where we take our vehicles. My choice will always be Bayway Chrysler Dodge Jeep Ram in Pasadena, Tx
The service has always been great with pleasant and professional service providers, a great service.
They did a Good job, service adviser was great. I will return here for all my maintenance.
Very helpful as soon as I arrived, very good communication skills.Service advisors knew my problem when I explained to him what was wrong with my jeep wrangler. Thank you. Nice work
Very honest. There was a computer issue turned out to be a loose ground wire. Saved me thousands of dollars only charged my for the diagnostic test.
Every time I come in to Bayway, my experience is second to none. Isaac is a pleasure to deal with.
I will like to thanks Mr.Robbie firstly for the great service an returning my truck on time that he give me an for all updates on my truck that they was doing on the truck i definitely appreciate an recommend BAyway dodge jeep for any service any car an my cars thank you again Mr.Robbie ferstl for my service on my truck looking forward to keep see you on my next oil change or anything else.
Service advisor, was not pushy, she made sure that I understood what repairs needed to be done.
Service department was great They kept me in touch housekeeping was great clean They were very professional and I will go back let friends know about it
Continue demonstrating a great efficiency in rendered services: great assessment and kindness with excellent quality
Reyleana was very professional and very helpful with getting my needs taken care of and warranty issues handled.
Great sales team very happy I switched out a vehicle. I was unhappy with, and put me in a different vehicle, and I am very happy with it.
Mr Hanks in service lead the way of taking care of the issue. Way better experience than when I brought my vehicle in the 1st time.
They always try to fix the problem. Raylene is always nice and helpful. A pleasure to do business with.
Everyone there is Awesome!!! Especially Raylene! She worked very hard to get the warranty folks to honor the warranty!
Have come in to the dealership a couple of times now in need of an oil change, and they have been able to do it that day without an appointment. Last visit arrived around 3pm in need of an oil change and recall service they took it without issue and it was ready at 5. Always good service and with available coupons I get a reasonable price. Isaac was courteous and helpful.
Keep updated on progress of repairs - costs as well as time line of completion. Appreciate that.
The staff members were very polite Very helpful I was in and out in no time for an oil change
Bayway diagnosed the problem and gave us a quote right away. Service writer Robbie Ferstl is amazing
Just bought a Jeep Wagoneer. I hate shopping. It doesn't matter what it's for. I like to find what I want and then buy online or pick-up at store to spend as little time as possible there, Bayway was able to let me do just that and gave me top dollar on my trade in. Micko was awesome and worked with me every step of the way. I was talking and negotiating with 5 different dealerships for 3 days trying to get the car, the trade in value and the deal that I wanted. Micko came out on top and ...
Service took me In immediately upon arrival and kept me informed of my vehicle’s progress.
Fast and accurate repair truck runs like new and quiet again Thanks again for a painless experience
We are completely satisfied with our exceptional service provided at Bayway Chrysler Doge Jeep and Ram. Thank you!
Very efficient with there service I will be back to this dealership they are spot on
Great service department and professional/ friendly staff!! Work was performed as expected in a timely manner.
Drove in to have tailgate recall performed. Svc assistance quickly checked me in. Recall perrformed and my truck returned in less than 30 minutes
Great friendly a Knowledgeable service . Keep me updated an informed on the service being performed
From the call to make the appointment to the time the vehicle was ready the staff was professional and friendly
The service department is the best there is! Lory takes care of all my service needs, promptly and professionally.
Very professional and work is always spot on. Only dealer I go to. My next truck will be from there. Again
He very professional good communication let me know when my truck was gonna be done and it was done in one day
Work was completed professionally and promptly. Service writer Coby Hanks was awesome. Definitely recommend this dealership
Arthur in service always does an outstanding job of keeping me updated on progress of my vehicle They do a great job
A couple times I have used this dealerships service department, they have always gotten me in quick and taken care of the problem quick. I live in Baytown and would rather drive here than deal with the Baytown dealership. Great job guys..
Very customer service oriented and obviously turned to their training. Better than the dealership I live by
Always a great experience and not being oversold on things I don't need; from off the lot buy to maintenance and warranty needs.
Service department is professional from the staff to the service. They take the time to listen and explain everything from beginning to end!!
I receive great service at Bayway every time. The service department has always been very helpful and taken great care of my concerns since the purchase of my vehicle. I have been to other dealerships and not been as satisfied. I will always try to bring my truck here when I am in town.
Quick greeting on the drive! Friendly, responsive advisor! Updates given before I could ask for them. Good coffee bar and waiting area. Good job! Thank you!
I’ve had mainly positive experiences. Service department is friendly and helpful. I’d definitely recommend them.
Bayway Chrysler dodge jeep ram was great they attended me fast and where super polite
Great communication and service from Bayway CJDR. I cannot speak highly enough for the management and teamwork.
My service advisor was beyond fantastic I would recommend him to anybody! Anthony you are a gem
Very nice honest people. Easy to deal with and gave us an amazing deal. Great facility with plenty of options!
Every time I go in for my vehicle’s oil change they are always very nice and helpful.
The service department is great. Robbie Ferstl always treats my wife and I very well. We both bought our Jeeps at Bayway. Hers in 2018 and mine in 2021.
Even though they were very busy I was in and out quickly. Service writer was at my car as soon as I pulled in and took care of everything quickly just the way I like. Good job.
Bayway is a very good dealer,my neiborhood favorite,I will be dealing with them exclusively.
Very helpful and friendly and helped renew my Jeep Wave plan. Service was done in a timely manner.
Nathan was great! The service area was clean and the team worked very fast on my request!
Great work great work great work great work great work great work great work great work
My experience was great. My oil change was easy and completed in a timely manner
Went in for an oil change. Was taken care of quickly and with zero issues.
Good customer service and very knowledgeable on everything they do. Service advisor is very good with me.
Fast and friendly hot coffee everyone says hi and every clean thank you team work
Very courteous and prompt service. I was kept informed throughout the device process. Service consultant provided superior service.
Service department took great care of my Jeep. They got it fixed and out the next day.
Great service representative Sarah very knowledgeable and reliable get it done in a timely manner
Great service always thorough in what they did for my vehicle. I will recommend to my friends and family. Thank you Ray
The Service team was beyond courteous, helpful, knowledgeable, nice, gorgeous and handsome and awesome, and above all Fantastic!!
Service done in a timely manner. Got in right away. Very nice and accommodating. Awesome team.
Relene is awesome as always. She makes the whole process so easy and inviting. I wish all dealers would invest into their service team better to keep people like her. Service is always and after thought… It should be the first thought…
I came in on Saturday 12/10 to get an oil change and find out about a sensor light on my new jeep, I was in and out in less than an hour and service was great! I’ve purchased 2 cars from Bayway and refer them to everyone. Thanks again!
I bought my Jeep Wrangler here, and the service department is just as fantastic as the sales department. I feel like a part of the family here.
Robbie did an outstanding job on my car this afternoon he got my car in and out. I did not have to wait long I highly recommend going to see Robbie
As soon as you drive up, Anthony was ready to serve. No pressure on any sale gimmicks. Get in and get out.. very please with communication and quality workmanship on my vehicle.. waiting room was pleasant and the commodity’s of drinks and snacks was on point.. very friendly staff. Thanks again Bayway Ram and Jeep dealership for outstanding service you provided.. comfort to paying was a delight.. Definitely will be heading back to you guys soon..
The service drive manager Ralene Nail is awesome. The main reason why I take my vehicle back to Bayway
Service advisors were good at answering my questions and quick to get my truck checked out as soon as possible. Service was done at a very fast rate and got me back on the road sooner than expected.
The service appointment was convenient to make, the service details were explained throughly and the overall experience was great!
I’m very satisfied with the results and the quality of the service. I will continue to use them
Best service in Houston. Loaner was great team was great and Rayleen was like Family
Robbie was great, very helpful and got the repair done quickly and completely in a short amount of time. Very courteous and willing to go the extra mile.
Best service center! Nathaniel is the best customer service representative I’ve ever worked with. He took care of everything I needed and made sure I was satisfied. Will definitely be back!
The service advisor did an excellent job in keeping me updated as the repairs were occurring
Bayway Chrysler Dodge Jeep Ram dealership is awesome! I received great customer service. My service advisor Bill was very polite and very knowledgeable. I was there for an oil change but the service was above and beyond. Bill kept in touch with me the whole time and gave updates on my jeep. I would highly recommend them.
My experience here at the dealership was excellent. They took my truck in and serviced it in a timely manner.
Relene Neill is a Great Service Advisor/ Manager. She is one the best I've had the pleasure of working with. She run a tight ship and if they messed up on something, or if it's a problem she addresses it and fix it.
Great customer service , for an oil change. The wait time was quick and staff was very professional. I definitely recommend this dealer.
Very satisfied with the service and work done,l'm very happy with that and thanks a lot guys
Excellent service the service guy was really helpful and told us about the different packages the dealer offered and we ended up going for the three oil changes and rotation. He also kept us updated the entire time great guy great dealer
Very prompt, courteous, knowledgeable. The dealership is very convenient to my residence. And I really appreciate the shuttle.
Excellent service and quality and they work with you and your schedule I would definitely recommend it.
Great service as always. In and out as promised service staff is always great to work with.
Service always has people that greet you with a smile. I'm very happy with their service.
My service rep Robbie Ferstl is first rate. The service is performed as anticipated in the timeframe expected. Great team. Both of our Jeeps were bought new from this dealership. All service to our vehicles is performed there as well. We will buy our next new ones there as well. Way to go Robbie and BW team.
I got excellent service thanks to Mr. Bill. The service center at this dealership is great that’s why I drive all the way from Humble.
Had a good experience there the service person was awesome and she helped me out a lot